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How fast can I get answers
when I need help?
First and foremost, 99% of all your
questions are fully covered in the manuals. Every ordinary problem is explained
with photo illustrations. Beyond that, you always have the option of purchasing
my 6 CD-ROM set containing approximately 200 videos for $600.00 which explains every
typical repair to the best of my ability. If you haven't experienced the power
of video learning, you need to experience how much modern technology assists with
the learning process. You can move the slider backwards and view the same
repair sequence over and over again if desired.
In addition, our toll free number (1-800-958-4430) is answered Monday - Friday 7:30-5:00
EST. Messages are returned promptly. As a member of the Nephew Club, you also
have access to our website and other servicemen all over the country for help. By
continually exchanging information, we have solutions to problems on the newest
appliances out there. Nephew Club members have access to many
(but not all) of the 200 videos on the 6 CD-ROM set.
In short, during normal working hours, you can usually
get answers in minutes. We often provide help while a job is in progress.
It has often been said that our 800 help line is the best
part of the whole program.
I'm having troubles finding a local
appliance repair school. Do you have any suggestions?
Are there any other programs out there?
Not much is available. A few vocational
schools offer on-site appliance repair courses, but I've heard that they are very
expensive. I don't know of any school that addresses the business aspects, such
as advertising and pricing. Some of the big budget schools which display very
nice websites really don't do a very good job of actually teaching appliance repair.
How do I get hands-on experience
from a bunch of books?
A valid question and one that is
addressed on page one of Manual 1. I recommend that you immediately start looking
for junked appliances to work on. Most get a few washers and tear them apart for
experience. Washers are the most mechanically challenging of all appliances
because of the hard work they do agitating and spinning clothes. A dryer or two
is also a good idea. If you lack a shop area, work on your own appliances. Just
don't irritate your significant other.
Playing around with old stuff is helpful in building confidence, but it is not really
required. Appliances are much easier to repair than you realize, most of the
work is accomplished with a Phillips screwdriver and a nut driver. Engines and cars
are infinitely harder. Anyone who is the slightest bit mechanical can do the work.
Are there any licenses required to
operate an appliance repair business?
Not as far as I know. California may have a requirement
but I don't have details and I question that it is ever enforced. To find your local
laws, don't bother calling the various licensing bureaus and get the run around,
go to an appliance wholesale parts supplier and ask a few technicians or the manager.
There you will get the truth.
Appliance repair is not regulated like plumbing or electrical work where you must
serve an apprenticeship and then take a Master's or Journeymen's test. This lack
of licensing makes the field very desirable. The primary obstacle to entry is specialized
knowledge and that's why my program is so valuable.
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