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Sorry .. We are no longer sending out Intro. CD-ROM
discs in the mail.
The Information Kit
materials have been published to the website as a series of .PDF documents.
NEW FEATURE!
You can try my new
Repair Wizard
by submitting a
Wizard Request
. The trial login
is absolutely free for a limited time, so act now. I think you will find it
to be a big help in resolving customer complaints quickly. Students are telling
me that this new feature of the website is turning them into instant experts and
is absolutely indispensable.
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